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Get the celebrity treatment with world-class service at Gran Hotel Ciudad de Mexico

This 5-star hotel is located in the Zocalo, the main plaza at the city centre in Mexico City. The hotel features historic architecture, a gourmet restaurant offering views of Zócalo Plaza and the National Palace as well as free WiFi. Guests at Gran Hotel Ciudad de Mexico can dine at any of the 2 restaurants which serve authentic Mexican cuisine. The non-smoking hotel offers 12 meeting rooms and a full-service business center. Laundry services and a gym are also available. Mexico Gran Hotel guest rooms feature bathrobes, slippers, and a minibar. Cable TV and a large work desk are also provided. The Gran Hotel Ciudad de Mexico is within walking distance to the Metropolitan Cathedral and the Presidential Palace which has art by Diego Rivera. The beautiful gardens of Castillo de Capultepec are also just a short drive from the hotel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
9.7
Free WiFi
8.8
High score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • Sergey
    Cyprus Cyprus
    Absolutely gorgeous historic hotel with truly grand main hall worthy of being featured in any blockbuster. Very well trained and attentive staff. Unbeatable location right on the Zocalo with shopping, more than few good restaurants and a lot of...
  • Nicholas
    United Kingdom United Kingdom
    Location is great and the hotel has style even if it is a little jaded. The staff are excellent and breakfast in the rooftop terrace is a treat! We enjoyed staying here despite a few issues with the plumbing.
  • Dirk
    Canada Canada
    Friendly staff, spoke English Great location Spectacular glass ceiling and beautiful interior

Hotel surroundings

Restaurants
2 restaurants on site

  • Café Ciudad de México
    • Cuisine
      International
  • La Terraza
    • Cuisine
      Mexican
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Gran Hotel Ciudad de Mexico
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Parking on site
  • Fitness centre
  • Non-smoking rooms
  • 2 restaurants
  • 24-hour front desk
  • Room service
  • Terrace
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs US$10 per day.
  • Valet parking
  • Parking garage
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Packed lunches
  • Carpeted
  • Lift
  • Heating
  • Ironing facilities
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Gran Hotel Ciudad de Mexico takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$40 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Gran Hotel Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are accepted as a form of payment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gran Hotel Ciudad de Mexico in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Gran Hotel Ciudad de Mexico

  • The prices at Gran Hotel Ciudad de Mexico may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Gran Hotel Ciudad de Mexico offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Walking tours

  • Gran Hotel Ciudad de Mexico is 200 yards from the centre of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Gran Hotel Ciudad de Mexico is from 15:00, and check-out is until 12:00.

  • Gran Hotel Ciudad de Mexico has 2 restaurants:

    • Café Ciudad de México
    • La Terraza

  • Room options at Gran Hotel Ciudad de Mexico include:

    • Double
    • Suite