Lake Kivu Serena Hotel
Gisenyi Town, Gisenyi, Rwanda – Excellent location – show map
Lake Kivu Serena Hotel is located just 1.9 mi from the center of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar. Free WiFi is available in the rooms and each room comes equipped with a satellite TV, a kettle and private bathroom. Certain units include a seating area to relax in after a busy day. Guests can enjoy a meal at the hotel's restaurant and enjoy a drink at the bar. There is a 24-hour front desk and airport transfers can be arranged upon request at a charge. The shores of Lake Kivu is 328 feet from the hotel, while the Kigali International Airport is 99 mi away.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Non-smoking rooms
- Beachfront
- Restaurant
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
Categories:
See what guests loved the most:
Sihame
United Arab Emirates“Great hotel on the lake, the location is near a lot of restaurants and bars along the lake”- Gregory
Rwanda“Lake Kivu Serena is a classic. It is very popular among visitors and residents of Rwanda alike. The property is beautiful with a private beach, green spaces, and of course the pool. The restaurant is good, if a little overpriced. Can't beat the...” 
Oyetola
United States of America“location was fantastic and the breakfast was good.”
Hotel area info
Restaurants1 Restaurant On Site
- Kiyaga Restaurant
- CuisineAfrican • Local • International
- Dietary optionsHalal • Vegetarian
Amenities of Lake Kivu Serena HotelGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Non-smoking rooms
- Beachfront
- Restaurant
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Linens
- Wardrobe or closet
- Inner courtyard view
- Landmark view
- View
- Beachfront
- Outdoor dining area
- Outdoor furniture
- Private beach area
- Patio
- Balcony
- Terrace
- Garden
- Dining table
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Beach
- Tennis equipment
- Tennis court
- Dining area
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Bar
- Minibar
- Tea/Coffee maker
- Accessible parking
- Concierge
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- LaundryAdditional charge
- Meeting/Banquet facilities
- Safe
- Electric blankets
- Hypoallergenic
- Air conditioning
- Executive lounge access
- Wake-up service
- Hardwood or parquet floors
- Tile/Marble floor
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Open all year
- Pool with view
- Shallow end
- Pool bar
- Fitness
- Spa/Wellness packages
- Spa facilities
- Beach umbrellas
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- English
- French
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash
Lake Kivu Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Lake Kivu Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
FAQs about Lake Kivu Serena Hotel
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Yes, Lake Kivu Serena Hotel is popular with guests booking family stays.
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Check-in at Lake Kivu Serena Hotel is from 2:00 PM, and check-out is until 11:30 AM.
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Lake Kivu Serena Hotel has 1 restaurant:
- Kiyaga Restaurant
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Lake Kivu Serena Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Massage
- Tennis court
- Beachfront
- Spa facilities
- Tour or class about local culture
- Private beach area
- Bike tours
- Fitness
- Live sports events (broadcast)
- Swimming pool
- Walking tours
- Spa/Wellness packages
- Live music/Performance
- Tennis equipment
- Beach
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Guests staying at Lake Kivu Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).
Breakfast option(s) include:
- Continental
- Italian
- Full English/Irish
- Vegetarian
- Vegan
- Halal
- Gluten-free
- Kosher
- Asian
- American
- Buffet
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Lake Kivu Serena Hotel is 2,950 feet from the center of Gisenyi. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at Lake Kivu Serena Hotel include:
- Double
- Family
- Suite
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The prices at Lake Kivu Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
