Dear Ms. Frances Long, Thank you for taking the time to share your feedback regarding your recent tour experience with us. We appreciate your honest review and want to address your concerns. We are sorry to hear that your experience did not meet your expectations. We strive to provide exceptional travel services to all our customers, and we regret any inconvenience you may have encountered during your trip. We understand your disappointment with the closure of Notre Dame Cathedral for renovation and the mixed standard of guides throughout the tour. Please know that we constantly strive to ensure that our itineraries are up-to-date and that our guides are knowledgeable and professional. We will take your feedback into consideration to improve our services in the future. Regarding your visit to the woodworkers island and My Son Sanctuary, we apologize for any shortcomings in the experience. We will review these aspects of the tour to ensure that our customers receive a more enriching and fulfilling experience during their visits. As for the accommodations, we understand that preferences for hotel standards can vary. While we aim to provide comfortable and quality accommodations, we will take your feedback into account to review and potentially upgrade our hotel selections in the future. Please know that your feedback is valuable to us, and we take it seriously as we continuously strive to improve our services. We hope that despite the challenges you faced, you were still able to enjoy some aspects of your trip. Thank you once again for sharing your thoughts with us, and we hope to have the opportunity to welcome you on another journey with us in the future. Best regards, Tony Bui/ Legend Travel Group

Dear Joy, Thank you so much for taking the time to share your feedback on your recent experience with our "Essential Vietnam: Hanoi, Halong Bay and Beyond 5-Day" tour. Your glowing review truly means the world to us, and we are thrilled to hear that you and your husband had such a fantastic time exploring Vietnam with us. We are delighted that our team's efforts, from the pre-tour correspondence with me to your interactions with our tour coordinator Danny in Vietnam, contributed to making your trip seamless and enjoyable. Your kind words about the informative and interesting tours, friendly and efficient guides, and first-class accommodations are deeply appreciated. At Legend Travel Group, we strive to provide exceptional service to all our customers, and your feedback serves as a great source of motivation for us to continue delivering memorable travel experiences. We are grateful for the opportunity to have been a part of your first visit to Vietnam, and we look forward to welcoming you back for more unforgettable adventures in the future. Thank you once again for choosing Tourradar and Legend Travel Group for your travel needs. We can't wait to see you again soon! Best regards, Tony Bui - Legend Travel Group

Dear Jennifer, Thank you so much for taking the time to share your feedback on your recent "Vietnam - 10 Days" tour with Legend Travel Group. We are thrilled to hear that you and your husband had such a memorable experience celebrating your 20th wedding anniversary with us. It's wonderful to know that our team had everything organized to make your trip seamless and enjoyable. We're glad you opted for the 4-star accommodation upgrade and that it met your expectations. Our tour guides take great pride in being informative and entertaining, and we're delighted to hear that they enhanced your experience by taking you to various places and imparting knowledge along the way. We're also pleased that the timing of the internal flights allowed you ample time to explore independently and make new friends along the journey. Your recommendation means the world to us, and we are honored to have been a part of your special milestone. Thank you once again for choosing Legend Travel Group for your trip to Vietnam. We hope to have the pleasure of welcoming you back for more adventures in the future. Warm regards, Tony Bui / Legend Travel Group

Dear Michael, Thank you for taking the time to share your feedback on your recent experience with our "Vietnam and Cambodia - 12 Days" tour. We're glad to hear that overall, you had a very good trip and that you found the tour to be very organized. We sincerely apologize for the inconvenience you experienced with the pickup at Hanoi airport upon your arrival. Your feedback is valuable to us, and we're grateful for your understanding. We're glad that we were able to reimburse you for the commercial cab and resolve the issue promptly. Ensuring the smooth operation of our tours and providing excellent customer service are top priorities for us, so we're pleased to hear that you found our accommodations, meals, and guides to be satisfactory. Thank you for choosing to travel with us, Michael. We appreciate your feedback and hope to have the opportunity to welcome you back on another adventure in the future. Warm regards, Tony Bui - Legend Travel Group

Dear Grant, Thank you for sharing your incredible feedback on your recent experience with our "Best of Vietnam from Hanoi to Saigon 7 Days - Super Save" tour. We're thrilled to hear that your tour exceeded your expectations and left you wishing you could give it six stars! It's wonderful to know that you found all of our staff and guides to be incredibly friendly, funny, responsive, and helpful. Providing exceptional customer service is a top priority for us, and we're delighted that our team was able to enhance your experience in this way. We're also pleased to hear that you enjoyed the itinerary and found the excursions to be so much fun. Our team works hard to create well-organized itineraries that offer unforgettable experiences, and we're glad that this effort did not go unnoticed. Thank you for choosing to travel with us, Grant. We're honored to have provided you with the experience of a lifetime, and we hope to have the pleasure of welcoming you back on another adventure in the future. Warm regards, Tony Bui/ Legend Travel Group

Dear Rachel, Thank you for sharing your feedback on your recent experience with our "Journey Through Vietnam 14-Day" tour. We're thrilled to hear that you had a faultless experience and that everything happened as promised. It's fantastic to know that you enjoyed the splendid itinerary and found our guides - Mao, Nam, Anthony, and Tin Tin - to be excellent. We're especially delighted to hear that Mr. Danny led the tour with awesomeness, and we'll be sure to pass on your kind words to him and the rest of the team. At Legend Travel Group, we strive to provide excellent service while also being helpful and flexible to meet our customers' needs. We're glad to hear that we were able to deliver on these fronts during your journey through Vietnam. Thank you for choosing to travel with us, Rachel. We truly appreciate your feedback, and we hope to have the pleasure of welcoming you back on another adventure in the future. Warm regards, Tony Bui - Legend Travel Group

Dear Yadeesha, Thank you for taking the time to share your feedback on your recent experience with our "Vietnam - 12 Days" tour. We're thrilled to hear that you had such a positive experience and that you found the tour to be well-organized. Ensuring that our tours run smoothly and efficiently is one of our top priorities, so it's great to hear that this was reflected in your experience. We strive to provide exceptional transportation, accommodation, meals, and knowledgeable guides to enhance our customers' travel experiences, and we're delighted that we were able to meet your expectations in each of these areas. Your positive feedback means a lot to us and serves as motivation for our team to continue delivering high-quality experiences to all our customers. Thank you for choosing to travel with us, Yadeesha. We hope to have the pleasure of welcoming you back on another adventure in the future. Warm regards, Tony Bui/ Legend Travel Group