- Number of tours
- 60
- Age Range
- 24-80
- Number of reviews
- 47
- Response rate
- 100%
- Response time
- 9 hours
Morocco Discoveries Reviews (47)
Write a reviewJudy
Written on November 13th, 2023Great trip to Morocco. Miloud our driver was the best and took great care of us. It was awesome to have wifi in the car on the long driving days. I was surpr…Read moreMorocco Discoveries commented on this reviewI appreciate your kindness. You were great guests as well. You will always be welcome in Morocco. All of Morocco Discoveries staff are at your disposal. Many thanks, Hamid MernissiPenelope
Written on July 21st, 2023Great service. We missed our flight into Tangier and had to change our plans last minute. They were very accommodating and adjusted the tour to meet us in Fes. …Read moreMorocco Discoveries commented on this reviewThank you for your kind words. Morocco Discoveries will always be at your disposal. Gratefully, Hamid Mernissi- AM
Anil
Written on June 20th, 2023The driver Ali was just out of this world. He is an excellent ambassador for Morocco. Obeyed all the traffic rules and one felt very safe with his driving and g…Read moreMorocco Discoveries commented on this reviewYour comments are heartfelt. All of Morocco Discoveries staff are grateful to you, happy for you to have a great Morocco experience, and delighted to host you. You were also a gracious guest. Thank you, Khalil Julia
Written on May 5th, 2023I would like to take this opportunity to express my sincere gratitude for the wonderful, memorable trip I had in Morocco through Morocco Discoveries. I wanted …Read moreMorocco Discoveries commented on this reviewThank you Julia for your kind words. you are always welcome to Morocco among friends and family. Kind regards, Khalil- BZ
Benjamin
Written on April 21st, 2022Our tour was amazing, our driver Miloud! I was nervous at first because I didn;t expect that my sister and I would be the Only people in our tour group, but th…Read more Michael
Written on March 22nd, 2020We booked and paid for a Morocco Overland Group tour of 20 days. On the first day I had to argue with the person who actually took my money on the internet and …Read moreMorocco Discoveries commented on this reviewDear Mr. Scaroni, Prestige Travel Services is our transportation partner. We have planned everything right for you that is the reason you had a good driver called Karim. So where is the problem?- GG
Gustavo
Written on March 9th, 2020Despite a day late arrival due to weather conditions on the strait, the tour company was waiting for us the following day and we were able to enjoy the whole tr…Read more Barb
Written on February 12th, 2020Overall our experience was excellent, however when we arrived at the Tangier Med port our driver was not there to greet us. The ferry was very late arriving an…Read moreMorocco Discoveries commented on this reviewMorocco Discoveries is grateful for your kind words. A big thank you to you from all our staff. Come back and see us again. Morocco loves you too. All the best, Khalil- KM
Kate
Written on January 21st, 2020I do not recommend this company to anyone wishing to have an enjoyable tour of Morocco. I recently undertook a 9-day tour with Moroccan Discoveries in Decemb…Read moreMorocco Discoveries commented on this reviewWe hope you are back home safe. It is with sadness that I received your tour report on the Tour Radar platform. We are all very sorry for the stress you have encountered during your tour with us. But allow us to explain to you exactly what happened. You were booked on the same tour with other four travelers who were in Spain and decided to spend Christmas there and delayed their tour to Morocco by one week. This happened at the last minute before your arrival. There was no way to convince them otherwise. So we had to cancel their participation. We thought of you in goodwill and how it could be disappointing for you to cancel the tour on you. We thought also of your financial loss how much just your flight would cost. So we kept the tour on for you, though everyone knows that one passenger cost would not cover even transportation expenses. We took the tour on loss to avoid disappointing you. Christmas and New Year are the busiest time in Morocco. Good hotels are overbooked and everything becomes costly. The mistake occurred when we canceled the two doubles some hotels canceled your single as well. By the time we found out you were already in Marrakech. We did all we can to provide you with the best accommodation. We even upgraded you to Hotel Meriem which was much better than hotel El Andalous. We sincerely did all we can to make a comfortable ride for you. Sometimes things go against the current but we mean well. Again my personal apology and that of all my staff, for what happened. - RM
Anonymous
Written on December 26th, 2019I would not recommend the Islamic Heritage tour. The Spain portion was extremely unorganized. Hotels in Toledo and Granada were not pre booked or prepaid. The…Read moreMorocco Discoveries commented on this reviewDear Mr. Matico, We regret that you feel this way. Your tour was all booked and accordingly and the driver you are raving about is also an employee of our Travel agency too. He can be good and we are not. We did all it takes to give you a comfortable and pleasant Spain and Morocco Experience. In times of heavy traffic, some hotels overbook and try to bypass tour operators to sell the rooms at higher rates. We did our best for you to have good rooms in all hotels used. Some hotels ask for a Credit Card upon checking for all guests just for personal services in the Bar and the room, even in the USA. It is clear in our tour Package that drinks and personal expenses are not included. Our agent met you in Fez to make sure you are happy with all the services provided. You were all gracious and happy with everything. We want you to keep a good memory of this trip. We assure you, sir, that our driver and all the staff in the office here in Morocco did all we can in good faith to make a great experience for you and your family. Again, please accept our apologies for any discrepancy occurred unintentionally and beyond our control. We wish to see you again in Spain or Morocco for more in-depth cultural discoveries. Kind regards, Khalil
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